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24/7 online service available to all customers.
Submit a ticket
To avoid waiting time online, you could submit a ticket to us, our agent will respond within 1 business day.
Processing
1. The redemption can only be successful when your points are more than required.
2. The product will be automatically added to shopping bag after redeem button enabled.
3. The product can only be redeemed once for each registered account.
4. After redeemed, points are not returned in all instances.
5. Points redemption items are not eligible for free shipping, coupons, or points reward.
6. Points redemption items are non-refundable and non-exchangeable.
7. All rights are reserved by Rotita®.
1. You will receive the check-in T points each day by clicking the Check-in BUTTON.
2. Daily T points is different. Cumulative check-in will bring you more points.
3. Check-in record will restart if you suspended check-in.
4. A consecutive streak lasts 7 days. On the eighth day, the cycle will restart and will count as your first check-in of the cycle.
5.50 T points =US$1