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    FAQsFAQs
    Pre-salesPre-sales

    Our customer service is online now. If you have any questions before making a purchase, chat with our online sales to get more information. Service time, US EST 9:00 PM - 11:30PM, 1:00AM - 6:00 AM Monday to Thursday, except holidays.

    Online Help

    Our customer service is offline now. If you have any pre-sale questions, Please submit a ticket or come back during service hour. Service time, US EST 9:00 PM - 11:30PM, 1:00AM - 6:00 AM Monday to Thursday, except holidays.

    Live Chat Offline

    After-salesAfter-sales
    For questions regarding order status and other after-sales support, please Submit a Ticket and select the order you need help with.

How to Order

 

Welcome to Rotita.com, Enjoy your shopping on our site!! 

 

To offer more convenient service for our customers, we display the shopping flow blew to guide freshman to purchase on our site.

 

1. Please sign in or register first here, you can also log in directly with Facebook or google account.

 

2. You can have a look at any item you love whether you log in or not. You will see all products information and ADD TO BAG if you are willing to purchase. 

3. After "Add to BAG", you could review the shopping cart and check out. 

 

4. Fill in shipping address and click SHIPPING TO THIS ADDRESS. Then click SHIPPING OPTIONS to choose a shipping method.

 

 

 

 

5. The next step is choose a payment method, and put in any extra information if you need.

 

 

6. Then you will go to below page, here, you will see your order number, Total amount you shall pay.  You can pay by logging in account, or with credit card.