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  • Track My Order
  • Help
    FAQsFAQs
    Pre-salesPre-sales

    Our customer service is online now. If you have any questions before making a purchase, chat with our online sales to get more information. Service time, US EST 9:00 PM - 11:30PM, 1:00AM - 6:00 AM Monday to Thursday, except holidays.

    Online Help

    Our customer service is offline now. If you have any pre-sale questions, Please submit a ticket or come back during service hour. Service time, US EST 9:00 PM - 11:30PM, 1:00AM - 6:00 AM Monday to Thursday, except holidays.

    Live Chat Offline

    After-salesAfter-sales
    For questions regarding order status and other after-sales support, please Submit a Ticket and select the order you need help with.

Track Your Order

Step 1

Click "Sign in/Register" and log in, then have a review of My order.

 

 

 

 

Step 2

 

In “My Orders”, you will be able to get an overview of your order history and their status. Click "Track" button, you will be directed to a new page and see track info and link.

 

 

 

 

 

 

Step 3

Click the track link and put in track number, you will see all track info listed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Was this page helpful? If no, refer to FAQ or login My Orders and submit a ticket