Contact Us

PRE SALES Service via follow method:

If you need any help or have any questions related to our products or service, you can contact us via our follow method. Please note that our presales support team does not provide after sales services.

Live ChatService time: US EST 17:30 PM - 2:30 AM (Monday to Friday. Except Holidays and Weekends)

AFTER SALES Service via "My orders"

For any inquiries regarding pending orders or after sales support, you can log in to your Rotita account and find "My orders". Then click the  Button beside the order you want to return/refund. We will respond as soon as possible.
Address, Room2038, #15-3 Building, 999 Ningqiao Road, Pudong, Shanghai, 201206, China (Not Return Address)