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  • Help
    FAQsFAQs
    Pre-salesPre-sales

    7*24 hours live chat service, We are available to chat now.

    Online Help

    The live chat is offline now, the agents will be back in 1-2 hours, please wait or submit a ticket instead.

    Live Chat Offline

    After-salesAfter-sales
    For questions regarding order status and other after-sales support, please Submit a Ticket and select the order you need help with.
  • Track My Order

Cancel Order

 Cancel Unpaid Orders

You are free to cancel any unpaid order in My Orders, click the cancel and choose the reason, then cancellation will be completed.

Cancel Paid Orders

Customers are not allowed to cancel paid orders by themselves. You shall submit a ticket and request to cancel. Our customer service will help and apply a refund.