• Track
  • Help
    FAQsFAQs
    Pre-salesPre-sales

    7*24 hours live chat service, We are available to chat now.

    Online Help

    The live chat is offline now, the agents will be back in 1-2 hours, please wait or submit a ticket instead.

    Live Chat Offline

    After-salesAfter-sales
    For questions regarding order status and other after-sales support, please Submit a Ticket and select the order you need help with.
Hi, Log in to check your VIP level
  • VIP MEMBERSHIP UPGRADE
  • Registered customer with no paid order stays W0 level
  • Spend over 0.01 will upgrade to W1 level.
  • Spend over 100.01 will upgrade to W2 level.
  • Spend over 300.01 will upgrade to W3 level.
Tips: When an order is refunded due to a return, the level will return to the corresponding state after deducting the refund part, because the level promotion due to the refund part of the order is invalid.
VIP Member Privileges
  • Easy Return
  • Birthday Gift
  • Exclusive Site Activities Coupon
  • Shipping Coupon
  • VIP Exclusive Shop Discount
  • VIP Service
Was this article helpful?