• Track
  • Help
    FAQsFAQs
    Pre-salesPre-sales

    7*24 hours live chat service, We are available to chat now.

    Online Help

    The live chat is offline now, the agents will be back in 1-2 hours, please wait or submit a ticket instead.

    Live Chat Offline

    After-salesAfter-sales
    For questions regarding order status and other after-sales support, please Submit a Ticket and select the order you need help with.
How to Order

It's easy shopping in ROTITA. Just follow the steps to order.

  • Step 1: Add the item(s) to your bag

    Choose the size, color in product page.You can check more information in product details.

    Click on “ADD TO BAG”.

  • Step 2: Check out when necessary info is chosen.

    Click the “VIEW BAG” to review the item(s)you chose in the bag page.Or click “KEEP SHOPPING” if you want to buy more items

    Apply a coupon

    Click on “PROCEED TO CHECKOUT” or “PayPal Checkout” if you are ready to place the order.


  • Step 3: Log in your ROTITA account

    Choose RETURNING CUSTOMER if you already have an account on our site;

    Choose NEW ACCOUNT to register with your email account otherwise

  • Step 4: Fill in shipping and payment information

    Fill in Shipping Address

    Choose a Delivery Options

    Choose a Payment Method and fill in payment informations

    Apply a coupon or points (if you have)

    Apply balance (if you have)

    Click “PLACE ORDER” to finish the purchase

  • Step 5: Order Completed

 

Notes:

  • 1. You can use coupon or points (if you have) before checkout. One order only can use one coupon and can't be changed once used.
  • 2. The order processing will begin when the due payment is received and confirmation email will be sent to your contact email address.
  • 3. The tracking number and tracking links will be sent to your contact email address upon your order being sent out. You can also learn more ways to track order here.
  • 4.You may click here to check more details about shipping.


 
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